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Pricing
Twilio pricing
Usage-based pricing
- Conversation Orchestrator – conversation ingestion$0.0002 / per 1k characters
- Conversation Intelligence – Twilio-authored Operators$0.005 / per 1k characters
- Conversation Intelligence – Custom Operators input$0.002 / per 1k input characters
- Conversation Intelligence – Custom Operators output$0.018 / per 1k output characters
- Conversation Memory – memory generation$0.0028 / per 1k characters (input + output)
- Conversation Memory – memory recall$0.007 / per memory recall
- Enterprise Knowledge – knowledge storage$0.018 / per GB-Hour
- Enterprise Knowledge – knowledge retrieval$0.005 / per retrieval
Enterprise — Volume discounts available; Segment CDP, Unify, and Engage pricing customized based on needs — contact salesContact sales →
Pay-as-you-go usage-based pricing. Volume discounts unlock as you scale. Free trial available with no credit card required. Twilio for Salesforce includes a 30-day free trial. Connections includes a 14-day free trial. Support: Developer plans are free; all other plans based on monthly spend.
Last verified Jun 11, 2026 · source ↗